Why profiles matter
SotsAI is designed around a simple principle:
People can interpret the same message differently depending on their communication style and personality traits.
That’s why profiles matter.
The hard rule
Section titled “The hard rule”SotsAI is not a generic coaching engine.
It requires a user psychometric profile to perform behavioral reasoning.
If a user profile is not available, do not call SotsAI. Let your LLM handle the request autonomously instead.
What profiles enable
Section titled “What profiles enable”With profile(s), SotsAI can:
- identify likely friction points between two people
- explain why a message may land badly
- guide users to adapt tone, structure, pacing, and intent
- propose strategies that fit the recipient (not the sender)
What kind of “profile” works?
Section titled “What kind of “profile” works?”A profile can be:
- Bring-your-own profile (you provide the psychometric profile: DISC, MBTI, InsightDiscovery, etc.)
- SotsAI-managed DISC (invite users to complete a DISC assessment and fetch the profile via API)
The specific framework matters less than having structured signals about communication and decision preferences.
One profile vs two profiles
Section titled “One profile vs two profiles”- One profile (user only): still useful (self-adjustment)
- Two profiles (user + interlocutor): best results (adaptation + friction reasoning)
If profiles are missing
Section titled “If profiles are missing”SotsAI requires a user psychometric profile.
If no user profile is available, do not call SotsAI.
You have three valid integration strategies:
| Strategy | Description |
|---|---|
| 1. Gate the experience | Ask the user to complete a psychometric profile before proceeding. |
| 2. Collect profiles via SotsAI (DISC) | Invite users, then retry once profile data is available. |
| 3. Fallback outside SotsAI | Let your LLM generate a generic response without calling SotsAI. |
If you need a ready strategy for this, see: